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About I-Way

Who are we?

The objectives of I-Way: I-Way can help anyone who wants to run his business efficiently.  Started  small, and grew over the years to a solid company.  For more than 10 years we have been following the same philosophy, and more than 5.000 satisfied customers prove that we really fill in a definite need in the market.  Consulting and assisting a company is a complex thing …    I- Way is a solution provider that stands out by our way of “co-“operating, and by our unique way of working.  Most important in all of our projects is exact custom-made, personal advice, and delivering efficient results, always keeping in mind the newest trends and technologies.  Furthermore we have strategical deals with international partners, which brings our range of service to a higher level.  Also for starters we have some interesting formulas and rates.  Personal ambition and motivation of our customers will always be the  guiding line in the cooperation.

I-Way as vendor: I-Way Computers has acquired a huge professional knowledge over the past years.  Our company has always evolved.  We deliver high-quality components of well-known brands, carefully chosen and tested.  The hardware is professionally assembled and tested.  Our knowledge covers ordinary PC’s, quality servers, video-surveillance, plasma- and LCD screens, VoIP, wireless connections long or short distance, etc …   All material sold by us is installed and configured at your place by our technicians.  Standard warranty is always supported by us.

 

 

Custom Content

Full Service Provider.


Consulting

I-Way gives Consulting: Nowadays consulting is of a major importune in the IT-business, communicating with customers is the start of everything.  Our engineers will first analyze your needs and ways of working, before being able to advice and offer you appropriate hardware, software, or other services.  Your goal is our priority, and the agreement we made with you will be our guide to proceed efficiently towards your target, without wasting time. You like buying online, direct from providers like Dell or HP? You are bound by rules to acquire hardware from a specific provider or you have yet acquired hardware and you are not happy with your recent provider? You need professional advice and you don’t know how to turn to. Well, turn to us and our technical staff are ready to advice you and to turn your hardware into a full working solution at no times. We recommend and help you in all your future needs based with our 10-year experience. Our goal is to satisfy you in all your needs and to avoid technical nightmares. Ask yourself if your company deserves a more professional approach to IT management. Our highly skilled technicians and IT engineers are competent in Microsoft, Novell and Unix operating system with peer-to-peer, client-server and terminal networks. We design schematics for your dedicated network and we check your cabling topology in order to start with a solid base. We provide you all OS certification to assure entire security. Call us for an appointment.

 

 

ITService

I-Way Gives Service: In order to establish a equal balance between our two companies we define a policy of maintenance based on a legal contract. Our maintenance plans includes full administration and support of your entire networks without any limits whatsoever. You decide how quick you want us to react and you pay accordingly. Your problem becomes our problem at all times and we treat your hardware like it was ours. Our technician becomes your part-time workers without all the social hassles. You benefit from our know how and we even assure your printers with a full omnium insurance whether they are guarantee or not. We offer software tools to integrate your requests into the heart of our operations and we connect remote within minutes for direct support. Our maintenance adventure starts with a full consulting job of your premises and with an adequate design of schematics to illustrate your existing network topology. We want you to work better, faster and steady and we keep you at full cruising speed at all times. Our maintenance program includes standby & operation fees of how many technicians we need to make you operational. You don’t pay transportation, deliveries, configuration and installation of new materials (above 500€ ex vat) and printers. All interventions finished within 15 minutes are not accounted, showing you our good faith & dedication. We deliver emergency voucher to assure you our visit within the hour. Sounds to good to be true, read what our customers have to say.

 


Cloud on your demand

I-Way and the “Cloud”:  Of course, we believe in “the cloud” as a future. We as I-Way, we fully support the success of Microsoft Office365 (formerly BPOS). This provides each user, no matter how small or how large IT environment is, a perfect and affordable solution for their IT needs. Office365 is modular bar so that each customer can be found in the various online products. Very positive is that this system transparently works on both PC and Apple on various smartphones. Three years ago we started at I-Way BPOS (now the name was changed to Microsoft Office 365). For that time we had heavy mail servers that clients without their own Exchange server could include mails via POP3. Larger customers course had their own Exchange server. When we first met BPOS was a new world open to us. A world of more possibilities, professional products for the smaller customer or even for private purposes. In no time we formed many POP3 mailboxes to BPOS Exchange, and even existing Exchange servers were changed to the Cloud version. Through this way, we learned to our customers that SharePoint has become an affordable solution.

 

 

Software

Custom made Software: Our software department has naturally evolved through the various stages of logical support with our customers. We understood that a lot of companies could not find software of the shelf for applications needed within the firm. With the free disposal of SQL tools through Open Source Unix and others, customized software is back in trend. Strong bases are available to deploy and to develop performing software that can also be attached and cross connected to any software written with the help of SQL databases. SQL is a wide standard that used to be very expensive and was only developed by huge software companies, providing high costs in development and support and scaring small and medium sized firms. No more need to be scared today, Axelle software develops in no time using any codes available. Keeping in mind connectivity, compatibility and performance, our team is running fast and is acquainted with tools like .Net, Visual Basic, C++, java, active X, Omnis – developed for running under any platform available. We listen & investigate, build a necessity topology and we offer a solution with a severe time frame. With the variety of services we already provide, we have a distant advantage on competition to be able to offer a total package with full integrity. If you are missing steps in automation within your firm and you know what you want, call us to meet our engineered programmers. Any case study is within our limit and we love challenges. Make software do the job, let your creativity and your knowledge be the guide to organize management, production or employment.

 

Services That We Deliver

always protected.

Intervention Speed

No matter if you choose for a reaction time within 4, 8 or 12 hours, our staff is always at your disposal to help and assist you.  Our price calculation gives you a clear view on your monthly/yearly cost.  You can benefit up to maximum 40% reduction on renewal of your maintenance contract.

Turbo Service

This system works with ‘emergency’ vouchers, which are included in every type of maintenance contract.  When you use such a voucher, we commit to react within 1 working hour.  Vouchers are preferable used only for crisis situations.

Quick Support

When you are experiencing small problems that keep you from working fluently, Quicksupport can be of great help to you.  Our technical staff will assist you by phone of will take control of your PC/laptop remotely, to solve your problem and get you back to work.

 

 

PEP (Printer Exchange Program)

When you printer fails to work when you most need it, you need a no-nonsense solution.  After our technical staff examines the problem, your printer will be replaced by the same of a similar model, and you can go back to your printing job in the quickest possible way.

VIP Contract
Moreover, we offer you the possibility of a full all-in “VIP” contract.  In case of failure of PC, laptop or screen, you will benefit of a free replacement by similar material after checkup by our technical staff.

 

 

 

 

 

 

QuickSupport Windows

The fastest way to service! Download Quicksupport and run it, you will get a security window showing a unique connection number together with a password. Sit back & relax, We take control remotely of your pc with these credentials and solve your problems right in front of you. Download QuickSupport if you don't have it already

QuickSupport Mac

The fastest way to service! Download Quicksupport and run it, you will get a security window showing a unique connection number together with a password. Sit back & relax, We take control remotely of your pc with these credentials and solve your problems right in front of you. Download QuickSupport if you don't have it already

Helpdesk

Being part of the maintenance club of servIT, we provide you a free access to our online helpdesk. This way you can post your problem right in the middle of our operations, bypassing any dispatch center. Once the problem ticket is emitted, alarms will trigger so our technical staff will be advised of your problem.
Visit our helpdesk site

Latest Projects

we do not like half measures.
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Server installations

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Consulting

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Service

Coming soon

Our Skills

we never stop with additional knowledge and new learning in.
SERVICE
CLOUD SERVICES
HARDWARE
SOFTWARE
DESIGN

Our Products

Our products and Service.
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Our Team

We are dedicated to provide the best service in the industry to our clients.
With experience of more than a decade in this industry, we are your most reliable partner for your upcoming project.

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Miguel Jamous
Director
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Rafael Jamous
General
Manager
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Philippe Bourgeois
Sales &
Technical Manager
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Philippe Van Giel
Sales &
Marketing
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Annick Warin
Marketing &
Administration
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Benedicte Buytaert
Bookkeeping
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Jacky Guttman
Software
Developper
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Kristof Backx
Technical
Engenier
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Dave De Buyst
Technical
Engenier

Our Location

In the heart of Antwerp

 
 
I-Way Computers bvba
Solution Provider

Rijfstraat 3 box 16
2018 Antwerpen
Belgium

info@iwaybe
www.iway.be

Phone; +32 3 226 99 45
Fax; +32 226 91 35

Our openings hours:

Monday-Thursday 9:00 - 18:00
Friday 9:00 - 16:00
Saterday-Sunday Closed

 

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